A well-earned massive thank you to Flaxman Estates Marbella.
I had been looking for a property on the Costa del Sol for about 18 months and had tried several estate agents. Whilst I gave them a list of criteria that I wanted in a property, it never seemed to work out! They showed me lots of apartments but very few were what I had asked them to find for me.
Then I found Flaxman Estates Marbella and it was like a breath of fresh air. When I first met Julie and Neil Flaxman who own and manage the business, I immediately felt a difference. I actually felt that they were genuinely listening to me about the type of property I was looking for and where I wanted the location. They were keen to understand my requirements and took time to listen to me as a potential property buyer.
A couple of days later we set off on our first viewings. Julie made it clear from the outset that she was allocating the entire day to our search. She made it clear at the start that she had picked properties that she felt met my criteria but if she had got some of them wrong, I should just be direct and say so.
I was impressed on my first day. All the properties were interesting, Julie had seen most of them herself and she knew her stuff. How different from some of the previous people I had dealt with who had never even been to the properties they were trying to sell. Sadly I didn't see the property I had dreamt about but importantly Julie could also understand. I never once felt as if I was pressured to buy.
What our day together achieved was a really good idea of what I was trying to find.
I had to return to the UK and arranged to come back in a few weeks, by which time Julie felt she would be able to have found the right property. Over the next few weeks Julie worked hard and rang me in the UK to say she had found the property for me! In fact, she said she was so sure that I could buy without even seeing the property. Whilst I felt very confident about Julie and Neil, somehow I just couldn't say yes without actually seeing the property for myself.
I arranged to be back on the Costa del Sol within a couple of weeks. Whilst Julie was confident I would like the property she also had a few others arranged for me to view. Again, she showed me some great homes but she was absolutely right about the property that was right for me. Yes, it was the one she rang me about! Luckily it was still for sale. Julie helped me through the entire negotiation from start to finish and I felt confident that I was dealing with someone who really knew their stuff. More importantly, I felt that Julie was working hard for me.
Within a few short weeks I was putting the key in the door of my very own apartment. It was exactly what I had been looking for and I really do have Flaxman Estates Marbella to thank. It didn't end there. For the first week Julie kept in contact and provided all the help, advice and support that you really need when moving into a home in Spain.
I cannot recommend Flaxman Estates Marbella too highly. It was the very best personal and professional service.
I am not one pf those serial reviewers who feel compelled to scribe all over any and every website based on experiences they have had snd certain this is my first ever contribution, however due to the service i have recently received from yourself and Neil and its exceptional standard i for once had to share my views more formally.
Being a virgin with regards to buying overseas property the unknown can always be a little concerning, and so for those in a similar position i hope this helps to give them confidence if they embark on this process.
The service i received was impeccable and covered aspects way beyond the call of duty, customer service of a level i have never experienced anywhere else in all my various experiences both personal and professional.
Neil and yourself and truly kind and honest people, a rare gem these days, underpinned by a total commitment to only do what was right for your customer is simply fantastic.
Through the whole process i felt you had my back in an unknown world.
The network of subject matter experts and ancillary services you have developed and built are all again a credit to you, and they adopt all your principles of customer dedication and service.
Still today after the 'transaction' is complete, you remain assisting us with service to the same excellent standards. Very reassuring to know we always have someone there!
Julie i was going to wish you a successful future in your independent business but i need not and this result is a given.
Its been a pleasure, we were so lucky to find you and Neil, great service, great knowledge.........and great people.
Please please help more others like us to realise their dream too.
Having thought about a holiday home in Spain for several years we had spent a lot of time browsing properties on the Internet. We felt that the Costa del Sol would provide the best weather and Malaga seemed to have plenty of flight options from Scotland. We sent a few Internet enquiries without realising that each estate agent can access all properties.
We went ahead and arranged a three-day trip. Having read testimonials on the Flaxman Estates website we felt Julie would be a good starting point. Julie collected us from our hotel and we had arranged to view around 17 properties mainly in the areas of Miraflores, Calahonda, Alhaurin and La Cala Hills. After the first couple of viewings Julie could tell what we were looking for and that the initial viewings were not what we were after. A number of phone calls were made and the schedule started to change still staying within the same sought after areas. What we really liked about Julie is that she is very open and honest and won't sell you anything that she isn't sure about herself. Even properties that we liked she would point out the negatives if we were not sure. Signs of poorly maintained communal gardens, potential future building work in the surrounding areas.
After a lot of viewing we drew up a short list of three and re-visited these the next day. One really stood out in Miraflores and our mind was pretty much made up. A follow-up trip was arranged to meet with a lawyer, bank etc and again we were collected by Julie and she spent as much time with us as required. Through all the stages of purchasing she was available to help with any questions.
Following our first trip after the purchase Julie insisted on collecting us from the airport late on a Sunday evening with the keys to the property. We could not be happier with the assistance from Julie from initial enquiries to final purchase. Even now she is available for any help and advice. This is vital when taking a step into the unknown with an overseas property purchase.
We would recommend Julie and Flaxman Estate Agents without hesitation. Thanks again Julie.
Stephen and Brenda Telford July 2016
I was searching the Costa del Sol for a year with the view to buying an apartment. I had been in contact with a couple of estate agents who had taken me to view a lot of properties, off which many did not suit my requirements.
I then stumbled upon Julie from Flaxman Estates Marbella who after explaining to her my budget and preferred location she got to work and in a very short time she came up with the property I was hunting for.
She also put me in contact with a fantastic lawyer who completed the purchase within a few weeks. I am now the proud owner of my dream holiday home right in a great location. Thanks to Julie from Flaxman Estates Marbella. I can highly recommended them as a company.
My girlfriend & i have recently purchased a beautiful apartment in Torrequebrada
with Golf & Sea views with the help of Julie & Neil of Flaxman Estaes Marbella.
Whilst we were was bombarded with many other agents wanting to show us around
we felt Julie's knowledge & expertise of the property market was second to none &
was very much appreciated.
Even now, one month after having purchased the apartment both Julie & Neil are on
hand to help answer any questions we have concerning the apartment & life in general.
They also recommend a very good English speaking solicitor & various trades people
who we are more than happy with & have made things so much easier.
All in all Julie & Neil have made a dream become a reality & would recommend that any
one looking for a property on the Costa Del Sol contact Flaxman Estates Marbella.
Many thanks Julie & Neil.
Best wishes & good luck,
Michael & Natalia.
One of the first things you worry about when looking to buy a property abroad is what agent to use. If you get a good agent they will steer you in the right direction with regard to the whole process which will inevitably differ from whatever you are used to. They will also help with solicitors, banks, and even mortgages, but only if you get a good agent who recommends good people. Julie Flaxman of Flaxman Estates is one of those agents; she really could not be more helpful. She listens to your requirements and helps guide you through the potential properties and areas whilst having a good inside knowledge of the best properties. I am sure that not all agents are like this! I would not hesitate in recommending her to anyone looking to buy a place in Spain, with Julie you get the complete service.
Chris Knight 06.04.2016
I always thought that buying your first house in the UK would be one of the most stressful things ever so buying one in Spain would be out of the question ..we had looked at about 3 properties on the internet around the costa del sol and really wanted to view them ..we contacted the estate agent who was showing these properties and thank the lord it turned out to be Julie Flaxman. Julie asked what our requirements were and budget etc and sent us a further 9 properties we might of been interested in ... so we booked a flight..trouble was we only had 4 days to view these properties..that's when Julie and her experience showed ... Julie had set up all the viewings ..over the first 2 days we found our dream holiday home Julie on request took us back to look several times and once our offer was excepted Julie sorted legal team, financial team and notary.. leaving us a day to relax in the sun ..Julie really did make this buying experience a pleasure
To whoever may read this and be thinking about who to use when buying in Spain.
What can we say about Flaxman Estates Marbella?
Julie and her team made the process so easy and understandable from our initial enquiry to picking up the keys for our beautiful new apartment in the Marbella hills.
They were attentive to detail and listened to what we wanted and offered impartial advice and kept us grounded even when we kept changing the goal posts.
Nothing was too much trouble and they were so patient and understanding as it is a big step and often scary experience for us to take that step and invest abroad. There was no pressure at any time and Julie held our hand throughout the whole process including all our viewings, financial advisors, and introducing us to the solicitors (who were also fantastic in every way).
Julie's first hand experience and knowledge of the properties, developments and area is superb and she is a true professional.
Would we recommend Flaxman Estates and use them again?
We most certainly would!
Keith & Tracey Allport
Very Pleased New Owners
I just wanted to thank you for all you have done for us when buying our first property in Spain .We were so nervous about buying a property abroad as you know but thanks to you it was extremely easy and stress free .It is very clear that you love your work and you go above and beyond what anyone could expect an estate agent to do. You helped with the money transfer and recommended a really efficient and very pleasant solicitor. I was not sure how we would get the keys to our place as the flight we needed to get was a Sunday but absolutely no problem you came out on a Sunday to give us the keys and go round the property with us - how many British estate agents would do that ?You also arranged a lovely locksmith to change the locks for us - when I told him how impressed we had been with the whole process he said it was because we had bought through who in his opinion was the best estate agent and not all are as good .I have told a couple of friends who are thinking of buying in Spain that they absolutely must contact yourself.Thank you again - Joanne Todd
We went to the Costa del Sol in July for a week to decide on a location to buy a holiday flat. We chose to use Flaxman Estates Marbella as my husband had been browsing their website whilst in the UK and they had a good selection of properties to view. By the end of the week we had not only found the location but also the right flat and we had our offer accepted.
This was all made possible by the efficiency of Julie, who listened to what we wanted and took us to the right properties. She has a wonderful no nonsense approach when dealing with Spanish bureaucracy that made our experience of finding and buying a property in Spain so much easier. Highly recommended.
Mike and Kathy
To try and sell a property is always a daunting task but more so in an unfamiliar area or country. Let me tell you about our experience.
There are a limitless number of agents offering to help and promising a quick sale, some even encouraging a higher selling price than originally thought. To place the sale with one agent with exclusive rights is not recommended but to sign up with more than 1/2 agents is demotivating and confusing, for you and for them.
Julie Flaxman of Flaxman Estates, based in El Rosario, is a professional agent with many years experience and furthermore, is a straight talker and doer…. she says what she means and means what she says.
She advises you throughout the process, and is in constant contact with updates on viewings. Moreover, she matches clients’ needs with the properties available. (Although this sounds an obvious way of working, it is not always the case). This is beneficial to both clients selling and those buying, making the selection process more effective.
Our property was not on the market for long, the For Sale sign was put up end of June and taken down end of September. Julie oversees the whole legal transaction and was present at the final meeting with the notary public.
So thank you Julie and company. We appreciate all the effort put in by you and your team.
As someone who usually shies away from writing reviews I felt it very important to share our positive experience with Flaxman Estates.
Having searched for our ideal location and property for many years to no avail we were finally introduced to Julie and our search was soon complete.
Sincerity, honesty, patience and a great sense of humour are just a few of the qualities she injects into her business. .
Julie supported and guided us throughout the whole process and nothing was ever too much trouble. Her wealth of knowledge and experience made every situation easy to deal with.
Our advice if you are considering buying in this area look no further than Flaxman Estates and share our positive experience.
Being the happy owner of a nice Penthouse apartment in Elviria Hills for many years, I considered buying a house in Nueva Andalucia and did talk to some Estate people ( Julie flaxman was one of them ) to help me find the right one, view to La Concha and overlooking the Valley and the sea. I almost had given up until Julie one day rang me, to tell me that she finally had found the right one, so very quickly we got this fantastic spot in our hands. After rebuilding the house, she also managed to sell the Penthouse - every body is happy, thanks to Julie.
This is my statement:
A big Thank You to Julie Flaxman
Because of family reasons I had to sell my lovely apartment in Elviria. After having tried with different Estate Agents to find the right buyer it was Julie Flaxman who appeared some weeks ago with a nice Norwegian couple who fall in love with my apartment and decided immediately to buy.
From the first moment Julie was very concerned in organizing and arranging all the details which were required for the sale of the property. She put me in contact with a an excellent lawyer .
Julie is an excellent sales person , highly qualified in personal and professional service. She is a strong personality with so much love and dedication to her work.
I will ever recommend Flaxman Estates. I am very sure that Julie and her husband will have a lot of success in their business. They deserve it!
Thanks again, Angelika Jamin
When my husband and I decided to sell our villa in Southern Spain it was a dilemma as to what estate agent to use as we didn’t live there full time we were concerned as to who we could entrust with the keys to the villa.
Luckily, an acquaintance of ours introduced us to Julie Flaxman. Immediately, it was evident that what Julie Flaxman provides in the way of estate agents is very different to other estate agents. Julie gave advice on every aspect of selling your property and more. She introduced us to a lawyer who was the utmost professional and spoke fluent English as did all the ancillary staff in his practice. We were also introduced to IXF to enable us to transfer funds from the sale of the villa to UK. We were driven to and from the bank to open an account by a representative of this company and on day of completion we were met again and taken to the bank. There was no charge for this service.
Julie kept us informed every step of the way. When there was a viewing we were always given a feedback and she was extremely thorough in ensuring the villa was left secure when she left. In addition, Julie taxied us to and from lawyer’s and notary office, she liaised with purchaser’s lawyer as well as ours to enable the sale to be completed in record time.
My husband and I have no hesitation in recommending Julie and Neil Flaxman, nothing is to much trouble for them and we found they were willing to assist in anyway. We wish them continue success.
Derrick & Anne Walsh
After lots of research both in Spain and in the UK I found Flaxman Estates on the internet after my first telephone call with Julie Flaxman I was put at ease at last I had found someone who understood my needs and what I was looking for. My requirements were very specific and Julie homed in on this and provided me with properties to view within our prize range and specifications. I visited Spain in the beginning of May and Julie organised all the viewings and provided lots of support. With Julie’s assistance we found exactly what we had been looking for over 2 years. Approx. 7 weeks later we were the proud owners of our holiday home. With Julie's help and guidance buying a property in Spain was one of the most stress free things I have ever done, if only buying property in the UK was a straightforward.Julie has gone above the call of duty to help and assist us in any way she can and everyone should have a Julie when buying a property.I have recommended Flaxman’s to my friends time and time again.
What a pleasant surprise!
When my husband enquired about an appartment Julie came back to him with not just 1 flat but 5 viewings. All perfectly organized. We quickly made our mind up which one to choose. And here the big suprise. Julie's sevices didn't stop at that point. She found us a lawyer, helped with the paperwork, went with us to the "Notario" and gave us all the encouragement we needed when the seller didn't get their act together. Now we have completed and Julie is still there with phone numbers of work men and generell advice. What a service! Dear Julie our next buy or sell will be definitely with you!
Ulli, Germany, November 2016